So if you’ve lost something and the police find it, they’ve started this new thing where they’ll actually deliver it to you. You don’t have to go sit at a police station waiting around. They bring it to your house or your office or wherever you want it. And it works anywhere in the UAE, not just Dubai.
I know a lot of people who’ve lost stuff over the years and it’s always been annoying having to go pick it up. You lose your wallet on a Tuesday, they find it Thursday, and then you gotta figure out when you can actually get to the station. Now they just bring it to you. It’s a pretty big deal if you think about it.
Dubai Police basically decided that people shouldn’t have to waste their time going to a station to collect lost items. So they started delivering them. That’s really all it is. You call them, tell them where you want your stuff, and they send it over.
The thing is this works across the whole UAE. All seven emirates. So even if you’re in Abu Dhabi or somewhere else, you can still get your item delivered to your place. That’s actually pretty cool because before you’d have to figure out how to get to wherever the item was being held.
It’s free too. They don’t charge you anything for the delivery. It’s just part of the service now.
Honestly anyone who’s lost something and wants to get it back without driving somewhere. But especially people who are busy. Like if you work long hours or you’ve got kids or you’re juggling a bunch of stuff, this saves you a ton of time.
If you live in one emirate and work in another, this is actually really helpful. You don’t have to make a special trip just to pick up your wallet or keys or whatever. They just bring it to you.
People who live far from a police station benefit a lot too. Instead of driving 30 minutes or an hour to get to the nearest one, you just wait for delivery. Makes a huge difference.
I’ve also seen people lose things while they’re traveling between emirates. Now they can just have it sent to wherever they’re staying instead of having to go back to where they lost it.
You call 901. That’s the Dubai Police Call Centre. You tell them you lost something and the police have it, and you want it delivered to you.
They’ll ask you some questions to make sure it’s really your stuff. Like what it is, what was in it, that kind of thing. Just basic verification. Then you tell them where to send it and when you’re available.
Then you tell them where to send it and when you’re available. That’s it. Pretty straightforward. They coordinate the delivery from there. The whole call takes like five or ten minutes. You’re not sitting on hold for hours or anything. They’ve got it pretty organized.
I think the police realized that a lot of people were just not bothering to pick up their lost items because it was too much hassle. So they’re trying to make it easier. It’s part of the whole smart city thing the UAE is pushing. Making government services actually work for people instead of being a pain.
When you reduce the number of people who have to come to the station for lost and found stuff, it frees up the police to do other things. They can focus on actual police work instead of managing lost items all day.
It also just makes Dubai look better. Like, the government is listening to what people need and actually doing something about it. That’s the kind of thing that makes a city attractive to people who are thinking about moving here or staying here.
The UAE is always doing stuff like this. They’re constantly updating how things work. They changed how they measure the economy. They brought in new rules about kids using digital stuff. This is just another example of that.
It’s free. There’s no cost. You don’t pay anything for the delivery. When they show up, bring your ID. You need to confirm it’s actually your stuff. That’s just standard procedure. They need to make sure they’re giving it to the right person.
It works everywhere in the UAE. Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Fujairah, Ras Al Khaimah. Doesn’t matter where you are. If you’re not home when they try to deliver it, just tell them a different time when you call. They’ll work with you on that. You don’t have to take time off work or anything.
What number do I call?
901. That’s the Dubai Police Call Centre.
Do I have to pay for this?
No. It’s free.
Can I get it delivered if I don’t live in Dubai?
Yeah. It works in all seven emirates.
What if I’m not home?
Tell them when you call what time works for you. They’ll arrange it then.
Do I need my ID?
Yeah, bring it when they deliver. You need to confirm it’s your stuff.
How long does delivery take?
Depends on where you are and how busy they are. They’ll tell you when you call.
What stuff can they deliver?
Anything that was turned in. Wallets, phones, keys, bags, documents, whatever.
What if I haven’t reported it lost yet?
Report it first. Call 901 and file a report. Then if they find it, you can arrange delivery.
Can someone else pick it up?
You’d have to ask them. They might need you to be there. Just ask when you call.
What if I’m not there when they come?
Tell them a different time when you arrange it. They’ll work around your schedule.
How do they know where to find me?
You give them your contact info when you report the item lost. They use that to reach you.
Can I get it sent somewhere other than my house?
Yeah. Tell them where you want it sent. Your office, a friend’s place, wherever. They’ll deliver it there.
What if the item is damaged?
They’ll show you the condition when they deliver it. You can figure out what to do from there.
Is this available all the time?
Call 901 and ask about their hours and availability. They’ll let you know when they can deliver.
Do I need to sign anything?
Probably just a receipt or something. They’ll handle it when they deliver.
What if I lost something really valuable?
Just report it and see if they have it. If they do, arrange delivery. Same process.
Can I track the delivery?
That’s something to ask them when you call. They might have a way to track it or give you updates.
What if multiple people claim the same item?
They’ll verify ownership. That’s why you need your ID and to describe what was in it.
Is there a time limit on how long they hold items?
That’s a good question to ask when you call. They probably have some kind of policy on that.
Can I request delivery to a different emirate?
Yeah. Just tell them where you want it sent. They cover all seven emirates.
What if I’m out of the country?
You’d have to ask them. They might be able to hold it or arrange something else. Just call and ask.
Do they deliver on weekends?
Call 901 and ask about their schedule. They should be able to tell you when they’re available.
The journal of record for technology decisions in the UAE. Trusted reporting, in-depth analysis, and expert insights connecting business leaders, innovators, and technology professionals with the trends shaping digital transformation.
© 2026 Eyes On Solution. All rights reserved.
